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PEOPLE

ALTHOUGH UNDER CONSTANT ASSESSMENT, GFM CURRENTLY EMPLOY OVER 55 FULL-TIME MEMBERS OF STAFF. DURING PEAK PERIODS THIS FIGURE CAN RISE TO OVER 200 TO MEET DEMANDS.

GFM’s Client Services department consists of a team with a wealth of knowledge and experience in marketing, sales promotion and response handling. If you would like our Business Development Director to contact you and discuss further how your organisation can benefit from working with GFM please contact us.

All other departments at GFM including IT and the Contact Centre have a management structure committed to exceeding our client’s expectations at all times.

PEOPLE

PETER SAKAL
MANAGING DIRECTOR

Peter’s career has been in leisure marketing and promotions both on the client side and in advertising and promotions agencies. He founded GFM in 1989 and has been Managing Director since that time. He has a wide experience of marketing and promotional disciplines and is responsible for creating many of GFM’s award winning promotions. Peter is a member of the Institute of Sales Promotion, Direct Marketing Association and Direct Mail Accreditation and Recognition Centre.

peter@gfm.co.uk

PEOPLE

JIM BEAVER
IT AND PRODUCTION DIRECTOR

In a twenty year agency career Jim has worked in I.T. and Production on behalf of retailers, manufacturers, insurance companies, publishers, financial, motor and leisure industry clients. He has designed and implemented accounting and sales and marketing platforms, CRM and loyalty programmes, event management programmes, financial audit and stock control systems for clients that include Jaguar, Thresher, Cadbury, Marks & Spencer, Radio Times, Ford Motor Company, Winterthur Insurance, Shell UK, HMSO, NatWest and WPP Group companies. Jim joined GFM in 1996.

jim@gfm.co.uk

PEOPLE

THOMAS LUBBOCK
BUSINESS DEVELOPMENT DIRECTOR

Starting his career in the newspaper and publishing industries, Thomas then spent seven years working for a ‘through the line’ marketing communications agency. As Senior Account Director at ‘ett marcoms’ his experience included working with Thomson Travel, The RSPB, Hartwell PLC and The Tidy Britain Group. Thomas joined GFM in May 2000 and is a Member of the Institute of Direct Marketing.

thomas@gfm.co.uk

PEOPLE

DAVE ROSCOE
CLIENT SERVICES DIRECTOR

Following a�12 year career in insurance sales, Dave spent seven years in Account Management with GFM before leaving to work with a specialist IVR supplier.
Dave has recently rejoined the company to head the Account Management department and brings with him a wealth of experience in data processing, mailing & fulfilment services, newspaper promotions and fantasy games.
With an ability to deliver a practical solution to any challenge, Dave understands the key issues challenging organisations needing to outsource elements of their business.

dave@gfm.co.uk

PEOPLE

NATASHA PARKER
CONTACT CENTRE MANAGER

Natasha has an 8-year management career within the call centre outsourcing service sector, with experience gained in call centre start up, operational management and internal consultancy roles.
Having formed and managed the Ericsson UK Help Desk call centre and worked on accounts such as Vodafone Corporate, One2One, Norwich Union and AXA, she brings with her a wealth of contact centre management experience achieved in a variety of industry sectors. Member of Call Centre Managers Association (CCMA).

natasha@gfm.co.uk